Absolutely HORRIBLE. Had an appointment for my daughter and I , made for 6:00, they never said they closed at 7:00. Clearly they rushed us through. Never even touched my cuticles. I asked for white nails polish with a little sparkling, well, I ended up with pink polish instead. When I mentioned to please remove some very obvious cuticle on one of my nails she became upset and dismissed me. At the end of this terrible ordeal they handed me a $100.00 bill. The other problem I had is that none of these women speak any English. Basically you have to draw pictures in order to communicate with them.